When you arrive, our onsite team will be your primary point of contact. They’ll help with check-in, guide you to your space, and answer any questions.
Need Help During Your Event?
If anything comes up during your event:
- Speak with a team member onsite
- They’ll be able to assist with requests or adjustments in real time
Planning Ahead
If you have special requests or important details you’d like us to note ahead of time, we recommend sharing them before your event date so we can prepare accordingly.
For the fastest support, submit a request online.
Prefer to speak with someone? You can also contact Guest Experience at 866-211-3369, Monday through Saturday from 9:00 AM–9:00 PM ET and Sunday from 10:00 AM–7:00 PM ET.